General

A to Z Auto Repair

442 W St Charles Rd

Villa Park, IL 60181

Phone: 6302794114

Average:

About A to Z Auto Repair:

A to Z Auto Repair is a full-service preventive maintenance and auto repair center that has been performing high quality, guaranteed automotive repairs in the Villa Park area since 1958. We service and repair all makes and models of domestic and import vehicles. We are your logical alternative to the dealership for all scheduled maintenance of your personal vehicle, or fleet car or truck. Bring in your foreign and domestic auto, SUV, or pickup today with complete confidence that your vehicle will be serviced correctly while maintaining your manufacturer's warranty.

Reviews

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by via Google Places

Worst place to go to! Came here because of all the good reviews I read. Very disappointing. Had just bought a used car and wanted to get it inspected (something every mechanic will do for free). They charged me $45!!! I'm a college student, I don't have that kind of money to be throwing out. I felt taken advantage of. Never again, hope you don't make the same mistake and fall for the good reviews.

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by via Google Places

Ron is great and the service they provide is excellent. Rob takes the to time discuss any problems found with the customer before work is done. Even when I told him that he did not need to call before starting the work, he still called when the repair was more than I had expected so that I could make an informed decision as to whether I wanted everything done. I really appreciated it. There are other body shops in the area, but Rob is the best when it comes to keeping the customer informed and doing the job right.

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by via Google Places

going to definily take my car Rob was vary honest with me thank you god bless

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by via Google Places

Excellent service!!! Went in 2 days ago to get my truck fixed and the service wuz fantastic!! Fast and friendly.... I would recommend this place to everybody!!

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by via Google Places

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by Brendon R. via Yelp Reviews

*Very patient*Honest mechanics*Very cautious about getting it done right the first time*Takes your requests but gives good advice about what to do instead

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by Kelly S. via Yelp Reviews

I'm very happy with A-Z! Took in my sisters '10 Honda Civic to get a new battery after calling on the phone to get a price+time quote. Robert is very friendly and I had a new battery in all of fifteen minutes. The price was exactly what he said it'd be. I'll be going here for everything from now on! Thanks A-Z, I have no complaints whatsoever and you've gained a customer!

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by Stacey R. via Yelp Reviews

They're the best! Reasonably priced, practical about when to drop off the car and how long repairs will take, and they're so nice too! It's hard to find someone you trust to take care of your car, but you can trust A to Z.

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by Jim A. via Yelp Reviews

I've been going to A to Z for nearly a year and it is the best shop I've dealt with in over 40 years of owning a car. If I could give them SIX stars, I would!  Recently I brought my vehicle in because it was dripping some fluid and after diagnosing the problem Robert, the owner/operator told me that he would repair at no cost to me. 10 months ago they'd put in a rebuilt trans for my Saturn VUE and it was still under the 1 year or 12,000 mile warranty. You could say:"he's just being honest and doing what is right". I say: "my point exactly!"  In addition to that, they also took care of a minor whirring sound from the brake fluid reservoir - also at no charge - and without being asked. Fair minded, fair priced, friendly service is a good combination. This is a 3rd generation shop, so the right lessons have been learned.

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by Skippy O. via Yelp Reviews

I have brought my car to A to Z a couple of times. Rob the manager is straightforward and honest. I have complete confidence in his diagnosis as he seems incredibly knowledgeable and experienced. With the first issue I had, he did a great job at explaining the problem and the solution. I brought my car to him a second time with an issue I was having where I was convinced my broken radio was draining my battery. A chain shop had told me they were unrelated issues and replaced the battery. The new battery was dead 3 days after installation and they inspected it and said it was just rust on the wires. The dealership said they were unrelated issues and to just get a new radio. But Rob immediately knew what I was talking about and said it could be a couple different things. He found the problem immediately (parasitic draw) and disconnected the radio for me so my car will stop dying. Now I'm getting a partial refund on my new battery that didn't need replacing from the chain shop. I should have taken it to A to Z to begin with and saved myself a lot of time, frustration and money.I will only take my car here for repairs from now on because they're the only ones I trust.

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by Jason C. via Yelp Reviews

Great customer service skills, polite and upbeat. Made an appointment for an oil change (a week in advance, they're busy and it makes complete sense why) and was told I'd have my car back in 30 mins. I got my car back in ... 30 mins. Topped off all of my fluids and checked the tire pressure too. Extremely impressed with their service.

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by Janet N. via Yelp Reviews

Once again great service. Got my car in quickly and called same day with a plan. Love this place!

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by Brad N. via Yelp Reviews

A to Z provided tow from my home to their shop, provided diagnostics testing, and replaced my battery.Highly recommended work.  I was about to drive to work on morning and found the car wouldn't start.  I called A to Z, who advised that I leave a key behind while I took the train to work.  Within two hours A to Z send their recommended tow to my home and brought the car into their shop.  I was pleasantly surprised to have the car in working order on my normal commute home!  Moreover, they recommended I contact my insurance, who refunded me for the tow.   I would highly recommend A to Z!

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by Michael L. via Yelp Reviews

This place was fantastic, very good service, promptly completed and very reasonable price.

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by Yi D. via Yelp Reviews

Great guys! Very reasonable ended up only did what I needed (which is less than I thought I needed) and was able to get me immediately after I called. Great owner great customer service. Would definitely come back.

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by Tara H. via Yelp Reviews

This place is awesome...I took my 08 Impala here after my dealership wanted to rip me off with a repair and this place was able to fix the part for 50% less than what the dealership wanted to charge me.  They fixed the issue I had and never had a problem again with it. A couple months back I had a noise coming from one of my vents so I called and they told me they were closed, so I thought maybe I could just drop my car off and leave the keys in their drop box. I got there and their garage door was still open and I asked the owner if I could just drop the car off and pick it up the following day?  He asked "what's the problem" so I explained what the car was doing. He came out to the car and tried to find the actual issue with the vent (he stayed past his closing time to actually work with me).  He was able to do something to the vent to where it wouldn't make the noise anymore and ordered a part for it. I dropped the car off a few days later and it was fixed within a matter of a couple of hours.  As my Impala is not covered under warranty anymore A to Z is my new mechanic!

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by Joan S. via Yelp Reviews

Can't say enough good  about A to Z....except you could easily look at the reviews and change the 5 stars to 10 or more.  Had a minor problem, I thought.  Stopped by and Robert spent the time himself to 'fix' and assure it was not a problem.  I've been to A to Z for major on a former car and an oil change on my current plus a fender problem, quoted higher and came in at less.  Just plain honest assessments....no gouging; a total rarity today in any business.  Another rarity for A to Z?  Third generation, family owned and operated.

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by Anand S. via Yelp Reviews

Extremely satisfying experience so far. I had seen the reviews on Yelp myself but didn't really believe it could be true. My car developed a rattling noise at the rear shelf (or deck) around the same time I moved to Oakbrook Terrace neighborhood. One weekend I was looking for nearby auto care centers on Yelp. I saw A-to-Z had a great rating there, but was closed on Saturday afternoon. So I went to '3D Care' and they fixed the problem. After 3 weeks the rattling noise problem surfaced again. When I went back to 3D with my complaint, they completely completely dismissed my claim that their mechanic had fixed this problem in past and wanted me to pay again for fixing it. I had an altercation with them but they wont treat their customer respectfully. This time I took this to Robert at A-to-Z. After a few minutes he asked me to take a ride - no noise! He also  took time to explain to me about the issue and how they had fixed it. The price was only for labor and I feel the service was every dollars worth. Another time I was going for a long drive trip. I realized that one of my front tires' air pressure valve was not operating and air was leaking the moment I took the cap off. Robert and team fixed the problem and guess what - without changing me anything! He said it was nothing. But I look him as a life saver, literally, as I had a great trip without having to worry about my car condition.But above all, what I like with Robert is the respect I (and other customers) get from him. Other garage owners treat you with disdain thinking you know nothing about auto, which is true in my case but you don't have to make it obvious. Please try teaching your customers about common car issues so that they don't have to panic and may be even fix some of those issues themselves. This is where Robert excels and hats off to him for his patience and kindness!I recommend him any day and will share these stories to any one.Only think I wish I could change was more open hours during weekends as it is hard to find time during weekdays for most working people like me. But then I understand that the A-to-Z team also have their personal lives and families. So no complains there.

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by Allison T. via Yelp Reviews

I don't have enough positive things to say about A to Z auto! We moved to IL out of state and found this place when we needed work down. Rob is such a nice, trustworthy guy! I never feel like I'm getting swindled. I've had two big things done to my car and multiple oil changes here. This is my go to car place and it should be yours too!!

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by Robert J. via Yelp Reviews

Rob does it again!!My car kept making a clicking noise when trying to get it started.  That's usually a sign of battery failure.  But Rob replaced the battery back in September so I couldn't think it was that.  I had fears of the starter, the alternator, or worse.  I had delayed having it looked at, but finally decided to go ahead and have it towed to A to Z.  Mind you, this was the day before the 4th of July and he was very busy, but was able to squeeze me in.  Turns out it was indeed a battery failure.Once again, here's where Rob is different from shady dealerships and other mechanics.  They would have told me "I dunno, but you need a new battery and here's the cost."  Because Rob has earned my business as well as my wife's early on, he recognized that and replaced the battery, no questions asked.  Car starts right up.I know there are plenty of great mechanics in the Chicagoland area, but finding them in the suburbs has been a problem.  You know you're doing something right when another Yelp review comes into their shop all the way from the city of Chicago to have Rob and his team do their magic.  Absolutely terrific service.Oh and the reviewer that complained about the receptionist being rude, I'm questioning that because every time I called, she was very polite and pleasant. I'm just completely floored by this place and the fact they know what customer service really means.  Please do yourself a favor and stop going to the ridiculous chains and/or dealers and support this business.

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by Jennifer K. via Yelp Reviews

After being disappointed, frustrated and angered at the poor service I received from a Toyota dealership in Chicago I decided to visit A to Z Auto Repair on a friend's recommendation. As soon as I walked in I was greeted by the owner Robb and his friendly office assistant. I brought with me a quote for $1500 (including both parts and labor) of work that Toyota said I needed. Robb reviewed it and said that a few of these items they wouldn't even be able to tell if they needed work done without taking the brakes apart. He also said that Toyota priced out many items that Robb already included in the price of getting the brakes replaced. He said that if the front brakes needed replacing it would still cost less than the price of the labor for the brakes Toyota was charging. So again, that was only comparing his prices to the Toyota labor price from the quote I received.When Robb's mechanic took a look at my car it turns out I didn't need ANY of the work that Toyota quoted me!!  He said that this was easy work for Toyota to do and make a profit off of. Robb did say that I needed new tires as they had large cracks in them and had great potential for a blowout. Toyota didn't mention this at all! Robb took me over to my car and actually showed me the cracks in the tires as well as my brake pads. He didn't just tell me what I needed but educated me by showing why I needed or didn't need certain service items. Toyota said my brakes were 90% worn and needed to be changed ASAP. However, Robb said they were about 50% worn and to come back in another 20k miles to check on them. I can't believe the difference in service and honesty that I received at A to Z Auto Repair.  They saved me A LOT of money, hundreds of dollars!  I would definitely recommend this auto shop to everyone in the burbs as well as the city. It was well worth the drive from downtown Chicago. Thanks for the wonderful service Robb and your amazing mechanics!

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by Blake S. via Yelp Reviews

A to Z continues to exceed expectations.  A recent emergency with my wife's car left us in a panic.  They fixed the problem quickly and professionally.  The shop is friendly and goes the extra mile.  I recommend them to everyone I know. Thanks again.

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by Karen C. via Yelp Reviews

Seriously, one of the nicest auto shop experiences I've ever had (and I've had some nice ones). I showed up Friday morning with what I assumed was a dead battery. They checked it out, replaced it with the best value new battery, and sent me on my way in about 30 minutes. I wish this shop was closer to work or home because I'd happily go back there again.

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by Joan S. via Yelp Reviews

Five stars?  Make it Ten!   If you have a car problem, don't hesitate; call and make an appointment or stop by.  You'll get a fair,  honest appraisal and 'diagnosis', followed up by professional service.  While waiting to be picked up while my repair was made, I heard the young man running A to Z on the phone with potential and current customers; talked with another customer who's been bringing her autos there for over ten years - as well as recommending the business to family, friends and neighbors.  I chose A to Z after a bit of online research and after reading the 37....37! positive reviews here on Yelp.  Thank You Yelp.  Thank You A to Z!

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by Tom P. via Yelp Reviews

I needed a classic car inspection in the Chicago area and A to Z was recommended to me by a Mustang club member posting on a board.  After contacting them and getting some background information, which includes restoration work, I was convinced that I would get a thorough inspection and I certainly did.  I was given an extensive list of positives and negatives about the car with details included as small as slight sanding scratches on a couple of trim pieces.  Bill also gave me all the time, and explanations, I needed to fully understand the information he had to offer.  With my time in the area being limited, his service made it possible to evaluate the car properly, and eliminate concerns over things I may have missed without his help.  I would definitely recommend this business to others, and I will use their services again if the opportunity arises!

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by Eric W. via Yelp Reviews

I can't say enough good things about this place.  They are very up front and HONEST which is hard to find these days.  Rob told me what things are wrong with my car and then put them in order of importance.  I could only afford to do the most critical repairs and there was no pressure from them to do more.  He said if it was his car he'd do the same things.  Now I know what to keep an eye on and will bring it back when needed.  I have referred people here and everyone has been very happy.  Keep up the dependable and honest service!

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by Laura C. via Yelp Reviews

Look no further...this is the best place to go for auto repair. They are honest and they do great work. I have been bringing my car here for 4 years and I have not been dissapointed. Recently I was out of town when I heard a strange thumping noise coming from the brakes. I took the car to a mechanic nearby and he told me I needed both front and rear brakes and it would cost between $700 to $800. I decided to wait until I got back home before I shelled out all that money. Robert asked me if I was still hearing the thumping noise, which strangely enough had gone away. He explained that it was most likely surface rust, because the car had been sitting for a month, and that rust wears off as you drive the car. He took the time to look at the brakes himself, even though being very busy, and to make a long story short saved me $700+. I am so appreciative and I will never go anywhere else with my car.

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by Dan P. via Yelp Reviews

Our family have been taking our cars to here for years, great service and great people.

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by K W. via Yelp Reviews

My daughters vehicle dropped a CV joint away from home. Had Veterans towing provide me A to Z towing as a resource. I took a gamble, but this was a good gamble. Veterans brought the car to A to Z. They did the repair fairly and made sure the quality was right. Can't say thanks + and to recommend them.

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by Manoj B. via Yelp Reviews

While visiting area, needed brakes done. I knew that this could be a huge expense with repair shops that do not care about repeat customers. I saw this place on Yelp, and they were open, honest, and fair. I had a positive experience; not sure I can say that too often with regard to auto repairs.

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by Tom K. via Yelp Reviews

Replaced the evaporator coil and heater core in my SUV which was a huge job.  They had to disassemble the dash board down to the frame.  They did a fantastic job on it, communicated very well, and were very pleasant to deal with.

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by Russell M. via Yelp Reviews

I had my car service done at AtoZ auto repair a month ago. I like that they are family owned and operated business. They got expert repairmen and treat you like friends. I got repair done at fair price during my out of town visit to Lombard. I appreciate the quality of work they did.

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by Tim J. via Yelp Reviews

Made a mistake with a review, shop handled it admirably.

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by Anthony P. via Yelp Reviews

Well l finally got some time to write this review. I took my 2005 Nissan Armada in for a tune-up. BUT Robert looked at my truck and notice l needed a wheel bearing and caliper. After doing a scan of my truck. He notified me that l needed Exhaust Manifold catalytic converters. I wasn't please but let said okay do the work. MAN OH MAN my truck runs like brand new. I asked what about a tuneup. He said u don't need it. I'm so happy with the work A-Z did I will take my cars there for now on. And Robert  told me he was married to my truck. Thank you A-Z and congratulations Robert on your newborn and let wish you the best. This shop is fair and they aren't out to stick you up. I highly recommend them.ThanksAnthony Pritchett

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by Kyle H. via Yelp Reviews

I recently took my 2003 Corvette Z06 here to have some things looked at and my experience was fantastic.Rob was great to work with and was willing to communicate openly with me about the issues and what work was being done to investigate / resolve.  I'm very particular about the car and he was more than willing to listen and help however he could.  He was extremely honest and far more helpful than needed.  He openly discussed paths forward and what he felt the best options were.  Clearly laying out the downsides and upsides - providing recommendations that weren't in the interest of him doing more work on the car when appropriate.The price he charged me for the services was more than fair.I'm a car guy and I'm pretty particular about my stuff - I wouldn't hesitate to return here with any of my vehicles and I highly recommend the shop.

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by Brianne B. via Yelp Reviews

This is the place to go for an honest mechanic!! Elmhurst Auto Clinic tried to scam me, telling me my brakes were bad and the car was unsafe to drive. My boyfriend recommended that I come here for a second opinion. So glad I did! The owner was very friendly and confirmed that everything was fine with my car. I will now be coming here for my future car needs. Thanks again!!

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by Carolyn B. via Yelp Reviews

I have been completely satisfied with A to Z auto repair. They have been honest in all respects of servicing my vehicle. I always feel comfortable that they are not going to recommend repairs that are unnecessary. This is a big issue for me as I have had it happen at other service facilities. They have experienced repair men and review what had been completed when finished.

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by Ang S. via Yelp Reviews

I live in central Illinois and I was at a meeting in the Oak Brook area. When I came out of the meeting around 3:00 pm. there was a very large puddle of what appeared to be oil under my car. Because I had a 3 + hour drive home I was afraid to even attempt the drive.  I asked the individuals who I had just been in the meeting with who they would recommend in the area and they told me A to Z Auto Repair. I asked if they were reliable and the individual said I have been taking my car there for 20 years and they do very good work. After A to Z took a look at my car they could not find anything wrong with it no leaks, no issues and guess what NO CHARGE!!!! That was amazing. I could not believe there was not even an inspection fee. When I was waiting at the counter the individual who was paying was also expressing their gratitude and satisfaction with their service. It was a relief to find out there was nothing wrong with my car but also a good feeling knowing that there are still great businesses out there that are built on good service and integrity. (I think the large puddle may have come from the car parked beside mine)

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by Terry M. via Yelp Reviews

We have had our cars serviced at A to Z for over thirty years.  This is a family owned and operated business that treats you like a member of the family.  Their mechanics are expert, their prices are fair and, most importantly, they stand behind their work.  I totally trust Robert like I trusted his dad, Bill.  I cannot recommend them highly enough!

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